How can I track my order on The Goth Gifts?
Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on our website or the respective courier’s site.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and other secure payment gateways. All transactions are encrypted for your security.
How do I return an item?
Our Return Policy outlines the steps for returning items. Please review it before initiating a return. Contact our customer support for further assistance.
Are the product images accurate representations?
We strive for accuracy, but variations may occur. Colors and details may look different based on your device. Feel free to contact us for additional product information.
Can I modify or cancel my order after placing it?
Unfortunately, once an order is placed, modifications or cancellations are not possible. Double-check your order before confirming the purchase.
What happens if my package is lost or damaged during shipping?
In the rare event of loss or damage, contact our customer support with your order details. We’ll work to resolve the issue promptly.
How do I contact customer support at The Goth Gifts?
You can reach our customer support team through the “Contact Us” section on our website. We’re here to assist you with any questions or concerns.